Is Dear Santa safe for kids?

Full details are in our privacy policy.

Dear Santa at a glance

Questions

Is it safe and appropriate for kids?

Yes. Every video is G-rated and gentle: no scary moments, no ads, and no product plugs. Every name and detail you enter is automatically screened for inappropriate language before Santa says it. Just Santa, warmly talking to your child.

What do you do with my child's information?

We only collect a first name, age, a good deed, a wish, and, if you choose, a few fun details like favorite treat, and pet names, and only from the adult placing the order. We use it to make the video and letter, then delete your child's details from our order records as soon as we deliver. We keep your email only to send one reminder to save your files. Your files stay available until January 7 after Christmas (or 14 days after delivery, if that's later) so you can download them, then they're deleted automatically.

Do you need a photo of my child?

No. We never ask for photos, last names, addresses, or schools. A first name is enough.

Who places the order?

An adult: a parent, grandparent, or other gift-giver. The service is for adults and is not directed to children.

Is the video private?

Yes. It arrives as a private link in your email and is not posted anywhere. You decide who sees it.

Will Santa promise my child a specific gift?

Never. Santa says he's written the wish down and the elves will do their best, so you stay in control of Christmas morning.

Make my Santa video Watch a sample first

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